What if I'm not in for delivery?

All orders will be left in a safe place if no one is available to receive them.

You'll receive an email or SMS notification with a delivery window on the day your package arrives, so you can plan to be in or arrange a safe place.

If minors may have access to your parcel, or no safe place is available, we strongly recommend choosing a delivery address where someone over 18 can receive the parcel. Please note, we cannot be held responsible for packages that go missing once they have been left in a safe place.