Home Returns & Refunds Damaged Items 💔

Damaged Items 💔

By Eroselle Jewelry • Last updated on Dec 06, 2024

Damage Assessment

  • Photo documentation required

  • Inspection within 24 hours of receipt

  • Free return shipping for damaged items

  • Full refund or replacement offered

  • Expedited processing

Claim Process

  1. Report damage immediately

  2. Submit clear photos

  3. Receive return label

  4. Ship damaged item back

  5. Replacement ships within 2 business days