Home Returns & Refunds Return Process ◀️

Return Process ◀️

By Eroselle Jewelry • Last updated on Dec 09, 2024

30-Day Return Window

  • Returns accepted within 30 days of delivery

  • Item must be unworn and in original condition

  • Original packaging required (bags, barcodes, box)

  • Return shipping cost covered by customer

  • Free returns for damaged/defective items

How to Return

  1. Email customer service to request return

  2. Receive return authorization

  3. Package item securely

  4. Ship to provided return address

  5. Include order number with return