Home Shipping & Delivery What should I do if my order says it’s delivered, but I haven’t received it?

What should I do if my order says it’s delivered, but I haven’t received it?

By Lukas V. • Last updated on Oct 09, 2024

We’re sorry to hear you’re experiencing issues with your delivery. If your order indicates it has been delivered but you haven’t received it, we recommend the following steps:

  • Check the tracking link for any delivery details or proof of delivery.

  • Visit your local post office to see if the item has been held there.

  • Examine nearby areas where the package could have been placed, like with neighbors or in a safe spot around your residence.

If you still can’t locate your package, contact us, and we’ll work together to resolve the issue.