What should I do if my order says it’s delivered, but I haven’t received it?

We’re sorry to hear you’re experiencing issues with your delivery. If your order indicates it has been delivered but you haven’t received it, we recommend the following steps:

  • Check the tracking link for any delivery details or proof of delivery.

  • Visit your local post office to see if the item has been held there.

  • Examine nearby areas where the package could have been placed, like with neighbors or in a safe spot around your residence.

If you still can’t locate your package, contact us, and we’ll work together to resolve the issue.