Orders

How to Track Your Order

Once your order is shipped, you can easily track its progress using our tracking portal: Track My Order Here Enter your tracking number or order details on that page for real-time updates. Important Note for Products Shipped from Asia Some of our specialty items—especially those marked as shipping from Asia—do not include automatic tracking updates in the AfterShip system. If your order falls into this category and you're looking for a status update, feel free to contact us directly. Contact Us → Submit a tracking request. Need help? If you haven’t received tracking information within a few days of your order or if something looks off, we’re here to help. To speed up the process, please include your order number when contacting us. Thanks for shopping with CAMO HQ!

How Long Does Shipping Take?

We work hard to get your gear out quickly—every item is made to order carefully. 🛠️ Production (Fulfillment): 2–5 business days to print, pack, and prepare your order for shipment. 📦 Estimated Shipping Times: - 🇺🇸 U.S. Delivery: 3–4 business days after fulfillment - 🌍 International Delivery: 5–20 business days, depending on your location and local customs 🗺️ Note: Some specialty items are shipped from Asia and are clearly marked on the product pages. These may take a bit longer depending on customs and carrier processing. You’ll receive a tracking link as soon as your order ships. If you have any questions about timing, don't hesitate to contact us—we’re happy to help!

Does CAMO HQ Ship Worldwide?

Yes — we ship worldwide! 🌍 At CAMO HQ, we proudly serve customers worldwide. We utilize a network of international production facilities in Europe, Canada, and other global regions to improve delivery times and reduce extra costs. ✅ Faster Delivery: Orders placed outside the U.S. are often routed to the nearest production center, helping reduce shipping times. 💰 Lower Import Costs: In many cases, local production helps minimize duties, VAT, or customs fees — although you are still responsible for any import charges imposed by your country. 📦 Note: All products are made-to-order, so international delivery times may vary based on location, customs processing, and regional shipping carriers. If you have questions about shipping to your country or want a delivery estimate, please get in touch with us — we’re happy to help!

Why Is My Order Taking a Bit Longer to Arrive?

Thank you for your order and for reaching out! We appreciate your support of CAMO HQ and want to keep you fully informed about your shipment. 📦 This Applies to Specific Products That Ship from Asia If you ordered one of the following items: - ☀️ Sunscreen Hoodies - 🧢 Ball Caps - 👕 100% Cotton Tees Please note: These items are part of a minimal group of products fulfilled directly by our premier manufacturing partner in China. As noted on the product page and in your confirmation email, these items: ⏳ Typically take 2–3 weeks to arrive due to international shipping and customs processing. We provide this information up front so our customers know what to expect—and we thank you for your patience and understanding. 🌟 The Wait Is Worth It We’ve partnered with this manufacturer because of their exceptional quality and consistent craftsmanship. Although delivery takes a bit longer, we’re confident you’ll be very satisfied once your order arrives. 🔒 Your Order Is Secure — No Action Needed There’s no need to worry: - ✅ No downloads or extra permissions required - ✅ No additional steps needed - ✅ Your order is being processed securely and efficiently You don’t need to do anything else. 🤝 Still Have Questions? If you have any concerns or need an update on your order, feel free to reach out: 📧 Email us at support@camohq.com 📱 Text us at 1-801-214-8354 Thank you again for supporting CAMO HQ—where history, function, and field-ready style come together.