Pre-Purchase

Are there customs charges?

International orders may incur additional tax or customs charges when they arrive at your location. This is virtually not something our customers encounter, however in the event that it happens, it is your responsibility to pay any additional tax or customs charges. We advise that you check with your local authorities to see if any import charges may apply before you place an order.

Do you offer Shipping Worldwide?

Yes, we ship worldwide with the exception of a few areas with certain delivery limitations in remote areas. What are your standard delivery times? - USA and Canada: 6-20 days - Australia, NZ & Oceania: 8-20 days - Europe & UK: 8-20 days - Latin America: 9-26 days - Other countries: 11-30 days If you’d like to verify if we can ship to your address, please email us or send us a message on our social media pages.

Order Processing Time

Our shipping and order processing times vary depending on the shipping option you select. It's important to note that the delivery time is different from the shipping or dispatch time frame: Free or Standard Shipping - Orders are sent out from Monday to Friday during regular business hours, except on holidays - Orders usually ship within 2 to 4 business days after they are placed - Includes a 90-day money-back guarantee and a warranty Expedited Shipping - Orders are sent out from Monday to Friday during regular business hours, except on holidays - Orders usually ship within 1 to 2 business days after you place them - Includes a 90-day money-back guarantee and a warranty - You get a one-time free replacement if your package is lost or stolen Please note that original priority shipping fees are non-refundable If you need more help, send us a message!

Which Payment Methods Can I Use?

We accept a variety of payment options for your convenience, including PayPal, VISA, Mastercard, AMEX, UnionPay, JCB, ShopPay, Apple Pay, Google Pay, and Klarna. If you encounter any issues while making a payment, I recommend clearing the cookies on your browser and trying again. If you need more help, send us a message!